Terms of Service
Payment Terms. Payment is due within 7 days of the invoice date. Hosting, email and other recurring services are billed in advance and must be paid before service begins or renews. ServerGuys may suspend service on any account more than 10 days past due and terminate service after 30 days past due; reactivation may be subject to a fee.
Late Fees. Balances unpaid 10 days after the due date accrue a late fee of 1.5% per month (18% per year), or the maximum permitted by law if less.
How to Pay. Card or ACH bank transfer: use the Pay Now link in your invoice email or the client portal. A 3% processing fee applies to card payments only; ACH, Zelle, Cash App and checks carry no fee. Zelle or Cash App: 504-913-5697. Check: payable to ServerGuys, mailed to 2220 Pinegate Dr, Houston, TX 77008.
Disputes and Deposits. Questions about this invoice must be raised within 15 days of the invoice date at [email protected]. Project work begins on receipt of the deposit; deposits are non-refundable once work has started.
